| Need assistance? Customer Care is here to help. To inquire
about any of our services, or you have a feedback or comment, you may
contact us by e-mail, phone or SMS text, and we will gladly assist
you accordingly, in the shortest time possible. E-Mail
customercare@bookieinsider.com
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For
immediate answers to your enquiries, you may want to check
out our FAQ Section below. We have compiled the most
asked questions by our members and viewers, and detail
answers are given. Contact us only if your questions are not
available. Q: Can I request for free trial tips?
A: It would not be fair to our paying members, if we grant
any request for free trial tips. From experience, those who
request for free trial tips hardly become our members!
Q: What time do you send the tips?
A: You can expect to receive the tips, no less than 1 hour
before match kick-off. For matches starting after midnight
GMT+8, all tips will be sent latest by 12 midnight GMT+8.
Q: How do I receive the tips?
A: All tips are sent exclusively by SMS text from Hong Kong.
You can also request for a copy of the tips to be sent by
e-mail.
Q: What is the difference between your 3 services?
A: The 3 services are sourced from 3 very different sources
within Hong Kong, Macau and Shenzhen/Guangzhou. For privacy
reasons, we cannot disclose more information about our
sources. |